There are many ways we can help you communicate better
We Coach
This may be a good option for you if the communication need is not in your frontline workforce or across all teams, but you have team members or trainers who need individual, one-on-one attention.
- For example, are some of your team struggling to create rapport, connection and conversation with others?
- Do you have a small team of trainers who needs to run in house workshops?
- Is there anyone in your organisation who has hit a wall with their communication and has a compelling reason to alter their style - sooner rather than later?
We offer one-on-one coaching (minimum of 3 one-hour sessions) to either your team members or trainers. In these sessions we review communication basics, then proceed to explore the conversation strategies that may assist the specific coachee to achieve better communication outcomes.
And, of course, we use our own Learn, Teach, Explore coaching conversation strategy to guide the sessions!
We consult
Do you need a consultant to understand the specific communication needs of your team, your workplace and even your industry?
- Do you need a consultant who’s done that before?
- Do you want to embed better communication in larger piece of work, strategy or project?
The truth is, this is where we started. Our communications model, and subsequently QCI, evolved as a product of hundreds of briefs taken from clients over many years.
What we most love is coming up with brand new conversation strategies that are as unique and targeted as the work you do.
- Do you need to know how to conduct a Root Cause Analysis conversation after a safety incident on an oil rig? We’ve done that.
- Do you manage WorkCover claims and you need your team to have better conversations with injured workers around 26-week payment reductions? We’ve done that too.
- Do you want us to help you come up with the conversations yourself? Can do!
It’s up to you how you work with us.
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Or we can do all or any the above: mix, match, and add on!
While some of our workshops are standard, because we know they work and you know what you need, we consider ourselves to be specialists in tailoring training solutions to suit the needs of the individual organisation.
For example, you may need a series of workshops for your team and their team leaders only.
You may wish to add 1:1 coaching for your leaders to help them continue to develop a team of Learn Teach Explorers (our affectionate term for anyone who uses or learns LTE).
Or you may wish to add supportive video content or pre-recorded or live webinars to reinforce the concepts throughout your organisation over a period of time.
If it’s related to better communication, we’ll design exactly what you need; no more or less.